Senior Business Intelligence Specialist
We are seeking a Senior Business Intelligence Specialist to partner up with our team of Business Intelligence and QA Specialists and collaborate effectively to ensure the accuracy, quality, and performance of our partnership intelligence dashboards. This role will be instrumental in ensuring our data solutions drive key business decisions for our clients, providing oversight and guidance to ensure the team’s effectiveness in monitoring affiliate performance data.
As a key member in our team, you will manage and lead quality assurance processes, provide actionable insights, and help streamline data monitoring and alert systems. If you have a passion for improving processes, and driving data accuracy in consumer intelligence, we want to hear from you!
Responsibilities:
In-Depth Data QA and Oversight: Continuously evaluate and improve data monitoring and QA processes to enhance team efficiency and data quality. Implement best practices and create standard operating procedures for data verification, analysis, and alert management.
Quality Assurance Supervision: Oversee the regular QA checks conducted on partnership intelligence dashboards to ensure data integrity and consistency. Take a proactive role in resolving discrepancies and ensure the timely delivery of accurate reports.
Data Analysis & Reporting: Lead the analysis of trends and patterns in affiliate performance data to uncover areas for improvement. Prepare and present findings to internal teams in an easily understandable format.
Alert Management Oversight: Supervise the alert management system to ensure relevant alerts are delivered accurately to clients in a timely manner. Work with the team to assess the impact of alerts and determine corrective actions based on client preferences.
Cross-Functional Collaboration: Work closely with internal teams to foster communication and collaboration, ensuring alignment between the QA team and other departments such as R&D.
Requirements:
- Bachelor's degree in Business, Marketing, Data Science, or related field.
- 4+ years of experience in data quality assurance, business intelligence, or affiliate marketing, with at least 1 year in a management or supervisory role.
- A proactive self-starter with the ability to multitask, navigate ambiguity, and prioritize competing demands effectively.
- Proven experience in ensuring the accuracy and integrity of complex data sets.
- Proficiency in data analysis tools, such as Google Sheets, Google Docs, Google Slides, MS Office Suite, MS Excel, SQL.
- Strong problem-solving skills with a keen eye for detail.
- Effective verbal and written communication skills, with the ability to translate complex data insights for non-technical stakeholders.
- Familiarity with affiliate marketing concepts and terminology is highly desirable.